Etiquette in The Books Store

A PAPERBACK ORIGINAL

"Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics

A powerful, seven-step approach to handling difficult conversations with confidence and skill

Behind this book is a deeply felt understanding of how frustrating it can be to spend time planning, shopping and cooking only to turn out dishes that are mediocre at best. With The New Best Recipe in hand, you will have access to a wealth of practical information that will not only make you a better cook but a more confident one as well. In fact, as long as you follow our instructions, we guarantee that these recipes will work the first and every time.

Clinton Kelly won't just revamp your wardrobe -- he'll revamp your life!

The huddled masses yearn to be fabulous, and finally Clinton Kelly is heeding their call. As co-host of TLC's popular What Not to Wear, he regularly transforms dumpy fashion disasters into traffic-stopping, get-an-instant-promotion, reignite-the-passion-in-that-relationship makeovers. But fabulousness doesn't stop with style. Let's face it: you might look good, but if you're chomping on that crudité with your mouth wide open, nobody at the party will talk to you -- even if you can explain to them what crudité actually is.

Of course, the keys to being better than everyone else aren't always so obvious. Don't worry; Clinton's here to help.

• How do you make a flat butt look big and a big butt look flat?
• What's the one trick that will slim down your entire silhouette and make your ta-tas look va-va-voom?
• How do you eat an oyster without getting kicked out of the best restaurant in town?
• What's the grammatically correct form of "lay" to use when propositioning a Baldwin brother?

He'll teach you how to look your best, sound your smartest, use the manners your momma taught you, poach an egg, fix a perfect gin and tonic, throw the most popular parties (and top the guest list at other soirees), make your home the envy of your neighbors, and generally be the fabulous person you always knew you could be.

In a club, a condo association, or a board of overseers, how is business carried over from one meeting to the next? How is a meeting best kept on track? Who keeps the order and who decides what the agenda will be in the first place?

The answers to these concerns of assembly can be found in the rulebook of orderly meetings: Robert's Rules of Order Newly Revised 10th Edition. But weighing in at over 700 pages, at least 80 percent of its content will be needed less than 20 percent of the time. Those not well versed in parliamentary procedure can find themselves lost while trying to get guidance on the everyday basics.

This curated collection combines dozens of outrageous, never-before-seen notes as well as favorites from Passiveaggressivenotes.com a 2008 Webby Award Winner and the official "Best Blog" of the South by Southwest Interactive festival.

A Note from the Author

It all began with a first date...and not a particularly good date, either. Apparently, things between this guy and his roommate had gotten so bad that they now communicated almost exclusively via Post-it note. Ah, yes, I said, I know those notes well--my current apartment (where I lived with three other roommates) had seen its share, most of them about the presence of unwashed dishes in the sink. They were usually signed with love; they were never addressed directly. I should start collecting them, I joked--put them on the Internet or something. Now that would be passive-aggressive.

Later that night--after it became clear that our relationship wasn't going to progress beyond standard small talk--I decided to do just that. And unlike my roommates' approach to dish-washing, the response to passiveaggressivenotes.com was enthusiastic, immediate, and overwhelming. Within weeks of the site's launch, thousands of notes poured in from shared bathrooms, kitchens, cubicles, and parking lots. (Wrote one reader: "Instead of a single note, can I submit an entire person? Like my mother?") This book represents the funniest and most outrageous of those submissions.

Despite the book's title, some of these notes are really more aggressive in tone, and some of them are more passive--polite, even. What they all share a common sense of frustration that's been channeled into written form rather than a direct confrontation. It's barbed criticism disguised as something else--helpful advice, friendly concern, light-hearted humor. But as Dr. Scott Wetzler, a clinical psychologist and author of Living with the Passive-Aggressive Man, observed: "A joke can be the most skillful passive-aggressive act there is."

--Kerry Miller

A Look Inside Passive Aggressive Notes
(Click on Images to Enlarge)

From casual get-togethers, such as the Pizza Party--which includes recipes for Caesar Salad with Pancetta, California Pizzas that your guests can assemble themselves, and Ice-Cream Sodas--to the elegant Academy Awards dinner--where your guests will enjoy Raspberry Vodka, Rori's Potato Chips with Caviar Dip, Smoked Salmon with Mesclun, Filet of Beef with Gorgonzola Sauce, Roasted Cherry Tomatoes, Garlic Roasted Potatoes, and Chocolate Ganache Cake--Garten's parties are well thought out and well organized. Divided by season, you'll look forward to Summer's Outdoor Grill, which starts with Real Margaritas, followed by Endive and Avocado Salad, Grilled Herb Shrimp with Mango Salsa, Spaghettoni al Pesto, Tomato Fennel Salad, and Peach Raspberry Shortcakes for dessert. Autumn brings beautiful menus like the one where you cook with your guests and end up with a feast of Potato Pancakes with Caviar, Salad with Warm Goat Cheese, Rack of Lamb, Orzo with Roasted Vegetables, and Apple Crostata. Winter's menus bring soul-warming food, such as Seafood Chowder, Butternut Squash and Apple Soup, and a recipe for possibly the world's best Chocolate Chunk Cookies. Spring offers menus such as the Sunday Breakfast, with a main course of Roasted Asparagus with Scrambled Eggs, and the Jewish Holiday Party, with Chicken Soup with Matzo Balls.

Based on thousands of reader questions, surveys conducted on the Emily Post Institute and Good Housekeeping Web sites, and Peggy’s travels across the country, the book shows how to handle the new, difficult, unusual, and everyday situations we all encounter. The definition of etiquette—a code of behavior based on thoughtfulness—has not changed since Emily's day. The etiquette guidelines we use to smooth the way change all the time.

This new edition resolves hundreds of our key etiquette concerns: dealing with rudeness, netiquette, noxious neighbors, road rage, family harmony, on-line dating, cell phone courtesy, raising respectful children and teens, and travel etiquette in the post-9/11 world…to name just a few.

Emily Post's Etiquette, 17th Edition also remains the definitive source for timeless advice on entertaining, social protocol, table manners, guidelines for religious ceremonies, expressing condolences, introductions, how to be a good houseguest and host, invitations, correspondence, planning a wedding, giving a toast, and sportsmanship.